About Us

What we do

We make art and design for services and social spaces, including hospitals, clinics, universities, and more. Our work brings emotional and practical support to the whole community.

A colourful installation spans hospital floors, helping with wayfinding across the site.

An app for children uses illustrated scenarios to relieve fear and anxiety at A&E.

Who we are

Based in Soho, London, we are a studio team of artists, designers, and consultants. We are able to run complex projects in-house.

Photo of Louisa Williams

Louisa Williams

Founder & Director
Photo of Martin Jones

Martin Jones

Director & Artist
Photo of Peter Shenai

Peter Shenai

Creative Strategist
Photo of Christian Williams

Christian Williams

Design & Production
Photo of Sam Carvosso

Sam Carvosso

Artist & Designer
Photo of Celia Knox

Celia Knox

Illustrator

We also work with other artists and specialists, depending on the project.

Photo of Dr M. Freedman

Dr M. Freedman

Psychologist
Photo of Kiriko Kubo

Kiriko Kubo

Artist
Photo of Varham Muratyam

Varham Muratyam

Artist

What we make

Our expertise covers a range of materials and media. We are able to give individual artists the technical support and advice they need in order to ensure their work integrates successfully into a service environment.

Wayfinding
Windows
Illustration
Sculpture
Apps
Interactive
Furniture
Video

Our approach

New projects - We produce art schemes that integrate directly into new architectural builds, or department refurbishments.

Team Building - We start each project by assembling a bespoke, multidisciplinary team.

Gathering - We gather the team to discuss the potential roles for art and the larger ambitions for the new service. We approach these sessions with an open, ambitious attitude, asking basic questions of a wide audience. This unearths the realities of the situation from all angles.

A Shared Vision - We are good at listening. But we also draw on our experience, helping to guide our clients to see creative opportunities they haven’t thought of. Eventually, we arrive at inspiring shared vision for art that fits with reality.

Prototyping - Next, we go to the drawing board and start planning what to make with our artists. During this phase we brainstorm, test, and re ne our ideas iteratively, making prototypes and sketches.

Engagement – We take ideas and prototypes into workshop sessions with users, staff, and others, in order to elicit feedback and develop concepts co-creatively with the rest of the team.

Communicating - Throughout the process, we act as the point of liaison with other design teams, ensuring that no opportunity is missed for integrating artwork into the building, and keeping a clear channel of communication open between all team members.

Manufacture - Once we have finalised concepts for artworks, we oversee construction and manufacture of artwork, alongside logistics and installation of final work.

Sharing - We believe in the value of what we do. So after we have finished a project, we present our work and learnings at conferences, where we share ideas about how art can used to improve service design of the future.

Our Impact

This is absolutely outstanding. In terms of an app, this is by far the best we have seen. It shows clearly what children can expect and has had a measurable impact on services and the patient experience. It’s a great idea.

– Jon Wilks, Head Judge, Product Class, BBH Awards 2017; Managing Director, UKHealthGateway

Parents are always so positive about the environment, about how bright, colourful and playful it is. It’s beautiful, calming and a wonderful environment to work in.

Dr Danielle Hall, Consultant, Children’s Emergency

I love working in the new Paediatric Emergency Department, the Evelina gang welcome the children into the cubicles peering throught the sliding doors. The new waiting room is a stark contrast to the old one, it’s now bright and spacious, which helps to diffuse tension at busy times. The children love the colour wall and seeing the look on their faces when they realise how it works is brilliant. I’ve even see some of the parents playing too! I feel proud to work in an emergency department that was so clearly designed with children in mind.

Dr Shalini Panchal, Consultant, Children’s Emergency

The new environment in the Children’s Emergency Department has had an incredibly positive effect on the way we work with children. The charming illustrations are a great ice breaker with the younger, more shy children, and a fantastic way of explaining what will happen to them next.

Dr Danielle Hall, Consultant, Children’s Emergency

Awards

Building Better Healthcare Awards 2017 logo

Building Better Healthcare Awards 2017

Winner

Patient’s Choice Award;
Children’s Emergency, Evelina London Children’s Hospital

Building Better Healthcare Awards 2017 logo

Building Better Healthcare Awards 2017

Winner

Best Healthcare App;
Children’s Emergency, Evelina London Children’s Hospital

European Healthcare Design Awards 2017 logo

European Healthcare Design Awards Awards 2017

Highly Commended

Interior Design & Arts;
Children’s Emergency, Evelina London Children’s Hospital

Design in Mental Health Awards 2017 logo

Design in Mental Health Awards 2017

Winner

The Wellbeing Award;
Lambourne Grove Elderly Healthcare Unit

BBH Awards 2016 logo

Building Better Healthcare Awards 2016

Highly Commended

Best Collaborative Arts;
Swansea Morriston Hospital

BBH Awards 2016 logo

Building Better Healthcare Awards 2016

Highly Commended

Patient’s Choice;
Swansea Morriston Hospital

European Healthcare Design Awards 2016 logo

European Healthcare Design Awards 2016

Winner

Interior Design & the Arts;
New QEII Hospital

BBH Awards 2014 logo

Building Better Healthcare Awards 2014

Winner

Award for Best Internal Environment;
Beaconsfield East Ward

BBH Awards 2013 logo

Building Better Healthcare Awards 2013

Winner

Award for Best Collaborative Art Project;
Swansea Alac

International Academy for Design and Health Awards 2011 logo

International Academy for Design and Health Awards 2011

Highly Commended

Patient Environment;
Acute Ward Block, Chesterfield

BBH Awards 2010 logo

Building Better Healthcare Awards 2010

Winner

Best use of Visual Art in Healthcare;
Nuclear Imaging, St Thomas’

Who we work with

NHS Trusts & Hospitals

  • Chesterfield Royal Hospital, Derbyshire
  • Evelina Children’s Hospital, London
  • Guy’s and St Thomas’ Foundation Trust, London
  • Hertfordshire Foundation Trust
  • King’s College Hospital Foundation Trust, London
  • Kingston General Hospital, Kingston Upon Thames
  • The King’s Fund, London
  • Moorfields Eye Hospital, London
  • Royal Free Hospital, London
  • Southend University Hospital NHS Trust
  • University College Hospital, London
  • West Sussex & Surrey Partnership NHS Trust
  • West London Mental Health Trust

Other health authorities

  • ABM Healthboard, Swansea

Architects

  • P+HS
  • BDP
  • Penoyre & Prasad
  • ADP

Contractors

  • Balfour Beatty
  • BAM
  • Interserve
  • Kier Group
  • Willmott Dixon

Universities

  • University of Kent

Charities

  • King’s Charity: Giving to King’s